Shipping Manager

Norton Shores, MI

Position Summary:

Manage shipping and receiving operations, conditions, costs and timelines. Evaluate and choose load size and transport, and coordinate from point of origin to final destination. Liaise with compliance department to ensure meeting local, federal and international regulations.

Essential Responsibilities:

  • Supervise the activities of workers engaged in storing, and shipping products or materials.
  • Plan, develop, or implement safety and security programs and activities.
  • Respond to customers' or shippers' questions and complaints regarding distribution services.
  • Develop and document standard and emergency operating procedures for handling, storing, shipping, or salvaging products or materials.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
  • Monitor inventory levels of products or materials in warehouses.
  • Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability.
  • Track and trace goods while they are en route to their destinations, expediting orders when necessary.
  • Participate in setting transportation and service rates.
  • Prepare and manage departmental budgets.
  • Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated. Examine products or materials to estimate quantities or weight and type of container required for storage or transport.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

Associates degree and 3 years of experience in records and information management, shipping and receiving, or related field preferred. GED with equivalent experience may be considered.

Job Knowledge, Skills and Abilities:

  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Time Management — Managing one's own time and the time of others.

Physical Demands & Work Environment:

The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands:  While performing duties of this job, would occasionally be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls.  Work might entail significant time spent standing, exposure to extreme temperatures, enduring distracting/uncomfortable sounds and noise levels, as well as exposure to potentially hazardous conditions and equipment. Must occasionally lift and/or move up to 75 pounds. Employee may be required to climb stairs as needed to access various areas of the building.  Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus. Overtime may be necessary as work load’s dictate. This may include weekdays, weekends and/or holidays.

Work Environments:  Job requires dealing calmly and effectively with high stress situations.  Employees may be subject to random drug and alcohol testing, pre-employment physical and background checks. 

JOB CODE: 1000058